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Something strange with my line?
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Something strange with my line?
03-08-2015 4:28 PM
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Hi,
Prior to ordering my PN package I could get speed estimate from BT, Sky etc, just to compare possible speed estimates. I am awaiting my installation for Unlimited Fibre with PN, now when I enter my details into BT or Sky, I get a reply saying that their fibre packages aren't available. Is this because I have ordered with PN, or is there something strange happening with my line?
I can use the Samknows checker and BT wholesale checker and they report all is fine. Just thought it was strange I can't check on any broadband provider website.
This is probably a stupid question but can anyone explain this?
Cheers, Jason
Prior to ordering my PN package I could get speed estimate from BT, Sky etc, just to compare possible speed estimates. I am awaiting my installation for Unlimited Fibre with PN, now when I enter my details into BT or Sky, I get a reply saying that their fibre packages aren't available. Is this because I have ordered with PN, or is there something strange happening with my line?
I can use the Samknows checker and BT wholesale checker and they report all is fine. Just thought it was strange I can't check on any broadband provider website.
This is probably a stupid question but can anyone explain this?
Cheers, Jason
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Re: Something strange with my line?
03-08-2015 4:44 PM
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When there's an order impending, it sometimes removes the status of the line. FTTC still shows as available in the DSL checker which is what is most important, so I wouldn't worry.
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
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Re: Something strange with my line?
03-08-2015 5:09 PM
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OK MattyC, thanks for clearing that up. I think I'm getting a little paranoid that something is going to go wrong
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Re: Something strange with my line?
04-08-2015 5:02 PM
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Well if it's any comfort, everything is progressing fine for now.
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
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Re: Something strange with my line?
05-08-2015 1:21 AM
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That's excellent, thanks for the update
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