Someone please stop me from going round the twist and look at ticket #143159360

[#1]

The title says it all really. I keep having conversations and then when I see how they have been recorded I wonder if I'm speaking a foreign language.

[#2]

The ticket is starting to read like the script from an episode of 'Looney Toons'.

Is there so much pressure on agents to deal with things that they simply don't have time to read and understand an issue?

[#3]

Thank you.