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Someone is hogging my bandwidth

Snufflewort
Dabbler
Posts: 12
Registered: ‎19-06-2016

Someone is hogging my bandwidth

Dear PlusNet,

 

I have ahad a few months of relative stability, but recent weeks I have seem my performance drop considerably. I have checked my side of things, updated firmware on router and modem, but not seeing the performance  I should have. Methinks someone has moved onto a busy VLAN recently.

Can you take a peek for me please? Recent BT Speedtests performed.

Thanks

Snufflewort

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 9,558
Thanks: 3,079
Fixes: 485
Registered: ‎21-04-2017

Re: Someone is hogging my bandwidth

Hi Snufflewort.

 

Line tests aren't flagging up any issues and the latest VP report isn't showing your circuit on an overutilised SVLAN.

If you're using a wired connection, I'd raise this to us at http://faults.plus.net so we can further investigate.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team