Solid orange light

[#1]

My broadband dropped so I restarted the router as per and now the router is stuck on a solid orange light which means we have no broadband.

After a Google I've tried re-authenticating, turning it on and off, factory resetting and a new router set up and nothing, still no internet.

Could someone help please?

[#2]

Not sure how to edit so;

I have also tried a different router that worked before that is also not connecting, so it can't be anything broken wire wise.