Solid orange light on router.
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Solid orange light on router.
09-01-2021 11:00 AM
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First month into our contract. Been working fine since activated but work up this morning to find the router showing a solid orange light.
I've tried resetting the router and the router to no avail.
Would appreciate some guidance here.
Cheers
James
Re: Solid orange light on router.
09-01-2021 11:13 AM - edited 09-01-2021 11:13 AM
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Not a lot I can suggest, sorry, but try ringing PN. There could be a problem with the BT infrastructure locally, or it could be a problem with your connection. As you are on FTTC, there is limited scope to resolving problems.
Re: Solid orange light on router.
09-01-2021 11:21 AM - edited 09-01-2021 11:24 AM
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BT service status is available here https://my.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=31
There's a fault that started this morning in the Shrewsbury area and a number of other ongoing ones
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Solid orange light on router.
09-01-2021 11:42 AM
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@RozJimShrews As @MisterW says there is some fault incident in the Shrewsbury area this morning, From your username I guess you could be in that area. See this post in the ADSL section.
Re: Solid orange light on router.
09-01-2021 11:50 AM
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