So is anyone getting speed issues resolved ?
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- Re: So is anyone getting speed issues resolved ?
26-04-2020 8:43 AM
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Seems to be like we are being ignored. 5 days after logging a fault and no response. Anyone ever got anywhere complaining to OFCOM ?
Fixed! Go to the fix.
Re: So is anyone getting speed issues resolved ?
26-04-2020 9:20 AM
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I had slow speed logged from 20th March and I had response but since 4th April nothing but I keep loading up the access speed ,what puzzles me is that some people on this Support group are still getting OR engineers and portal response but not me or you ? Yes OFCOM seems way to and also keep mentioning compensation since that is part of OFCOM deal ?
Re: So is anyone getting speed issues resolved ?
26-04-2020 10:17 AM
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No proactive responses via the ticket system unfortunately.
Re: So is anyone getting speed issues resolved ?
27-04-2020 4:09 PM
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Had a response and yes, there is a fault. Engineer to visit and hopefully fix. Its a start.
28-04-2020 12:45 PM
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Issue resolved. Openreach had to re cable from where cable attaches to outside of house. Connections were all corroded.
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