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Slowwwww FTTC

sparks
Newbie
Posts: 1
Registered: 07-05-2011

Slowwwww FTTC

So I was on BT Infinity where I used to exceed the expected speeds (Over 76mb)
Moved over to Plus Net and now getting 30 on a good day !!!!
Would appreciate any help, and this was on Wired..  To be honest got the same on WiFi but just to be sure tested wired..
Thanks..
Simon
3 REPLIES
SpendLessTime
Aspiring Hero
Posts: 2,441
Thanks: 623
Fixes: 56
Registered: 21-09-2009

Re: Slowwwww FTTC

What speed does this show?  https://portal.plus.net/my.html?action=data_transfer_speed
If it doesn't show high then chat/phone Plusnet and get them to correct it.
sdparkes666
Dabbler
Posts: 11
Registered: 19-10-2015

Re: Slowwwww FTTC

So posted the post using the wrong username :p
Anyway, got onto chat with them and there's a profile missmatch, so hoping to have it resolved in the next 48hrs
sdparkes666
Dabbler
Posts: 11
Registered: 19-10-2015

Re: Slowwwww FTTC

Latest speedtest results..