Slower than expected speeds

[#1]

Having just swapped out a speedtouch router to a TP-LINK TD-W9970 and was shocked to see my connection speeds.

DSL

Line Status:Connected

DSL Modulation Type:VDSL2

Annex Type:Annex A/L

	Upstream	Downstream
Current Rate (Kbps)	11742	46555
Max Rate (Kbps)	11869	45974
SNR Margin (dB)	6.1	6.3
Line Attenuation (dB)	19	8.7
Errors (Pkts)	0	0

BT Wholesale Perfomance Checker Reports

 Download speedachieved during the test was - 42.98 Mbps
 For your connection, the acceptable range of speedsis 40 Mbps-45.06 Mbps .
 Additional Information:
 IP Profile for your line is - 45.06 Mbps

Apparently according to BT I should be getting:

Telephone Number xxxxxxxxxx on Exchange WITHAM is served by Cabinet 14

Featured Products	Downstream Line Rate(Mbps)		Upstream Line Rate(Mbps)		Downstream Range(Mbps)	WBC FTTC Availability Date	WBC SOGEA Availability Date	Left in Jumper
	High	Low	High	Low
VDSL Range A (Clean)	80	62.1	20	20	--	Available	--	--
VDSL Range B (Impacted)	69.1	40	20	10.6	--	Available	--	--

Is there anything I have missed?

Router is connected directly to the master socket, there are no extensions.

[#2]

@challii

As the speeds are well below the estimates then it is worthwhile checking for a fault and log one if necessary.

But test the phone first and then if necessary the broadband. Links below.

First thing is to check for a phone fault (if Plusnet provide the phone start here https://www.plus.net/help/phone/phone-line-troubleshooting/ ) If you do have a phone voice fault, report it as such and do not mention any broadband issues. And then when that is fixed, see if the broadband is better.

Then if still not solved (or no phone fault is in evidence) start with the FTTC guides at https://community.plus.net/t5/Fibre-Broadband/Fibre-Fault-Guides/m-p/1156188#U1156188