Slower Broadband with Plusnet
Re: Slower Broadband with Plusnet
It shouldn't be but when you change suppliers I understand that the DLM is reset so the line goes back to a 6dB profile and G Inp is turned off. You may have previously been on a 3dB profile with G Inp enabled. If this is the case then your line will re-adjust with time and you should get your speed back up.
On the other hand it has been known for Plusnet to screw up the line profile.
Having come from BT do you still have your old BT router? Both the Home Hub 5b and Smarthub 6 can be used with Plusnet. Setting up instructions can be found in the Router forum. The Plusnet Hub One is essentially a rebadged Home Hub 5a and is rather long in the tooth, so it may be worth trying a swap. It is definitely worth it if you have a Smarthub 6.