@Twister1264,
Sorry you're having problems.
I've tested your connection and the upstream sync is very low for your line at 2meg (the estimates are minimum 4.8meg, maximum 8.9meg).
Part of the testing process tries to detect any possible interference and over a period of 14 days regular interference is being detected by the testing, in my experience this could be mean nothing but it could also be an indication of an issue.
3db can also cause problems on connections, but it isn't affecting your downstream sync or throughput so initially going through the process of resetting the line, which can be a chore on FTTC connections, is probably not worth it at this early stage.
At the moment I think the best solution is a process of elimination. So I'd like to test the connection with all the internal wiring isolated to make sure this isn't causing your issues. If possible can you confirm your internal setup to make sure something internally isn't causing the upstream sync drop.
The easiest way to do this is to unplug all devices and wiring from sockets relating from your telephone number and plugging your router directly into the test socket. The test socket is found behind the faceplate of your master socket. Please let us know if you need any advice locating your master socket, or the test socket.
Once it's plugged into the test socket can you let us know so we can retest it to see if this changes the sync results - Joe
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