Slow website loading today
Only been happening today but different/random websites would take a while to show up with images taking ages to show to fail to load.
Tried a few ping/tracert tests and it seems the old big jump in MS times is if the tracert hits 166-49-195-61.eu.bt.net
Tracing route to IMDB.COM [18.104.22.168] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.1.1 2 11 ms 10 ms 10 ms gi12-0-0-441.ptn-ag04.plus.net [22.214.171.124] 3 11 ms 11 ms 11 ms gi2-1-444.ptn-gw01.plus.net [126.96.36.199] 4 11 ms 11 ms 11 ms 188.8.131.52 5 11 ms 12 ms 12 ms peer6-hu0-6-0-0.telehouse.ukcore.bt.net [184.108.40.206] 6 12 ms 11 ms 11 ms t2c3-et-8-1-0-0.uk-lon1.eu.bt.net [220.127.116.11] 7 77 ms 77 ms 77 ms 166-49-195-61.eu.bt.net [18.104.22.168] 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 91 ms 90 ms 90 ms 22.214.171.124 Trace complete.
I have also tried this via a mobile network and that IP still shows a jump in MS times.
Re: Slow website loading today
Sorry to hear you're having connection issues.
A jump in response times in a traceroute doesn't normally means there's an issue as the server in question may prioritize routing traffic instead of responding to ping requests. If you've seen the same over mobile data then this means it's most likely the normal behaviour for that server
Our line tests aren't showing any particular issues either. Can you provide more information including websites affected and if this is over a wired or wireless connection?
| Matthew Wheeler|
Plusnet Help Team