Slow upload speeds?
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Slow upload speeds?
11-03-2018 12:04 PM - edited 11-03-2018 12:04 PM
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Hi all,
Recently I've noticed my upload speeds seem to be slower. I was getting 10mb at one point, now I'm on around 3-4mb. Download speeds are mostly okay, it's just upload speeds.
Results of BT speedtest:
Current line speed is 47.2 Mb. Can anyone help?
EDIT: Forgot to mention, I'm on the Fibre Extra plan. Thanks
Re: Slow upload speeds?
11-03-2018 1:02 PM - edited 11-03-2018 1:05 PM
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Hi there. Sorry to hear you're experiencing speed issues.
From looking at your download speed of 327mbps it looks like that test you've done is a bit off.
Testing your line I can see your router in sync at a downstream speed of 48.9mbps, and upstream of 15.8mbps.
Can you run a BT speedtest at http://www.speedtest.btwholesale.com using a wired connection, completing the further diagnostics at the end? This will store the result on the supplier system and will help us in reporting a fault to our suppliers.
EDIT: If you're using Mozilla Firefox as your web browser, please could you use a different browser if possible when running the speed test?
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