Slow upload speed?
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Slow upload speed?
30-07-2016 10:57 AM
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I have been on plusnet's unlimited fibre since May 2013. I have just noticed that the upload speeds are much slower than they used to be (now typically 1.5M). From what I can make out speeds have been reduced for new customers but is it right that my speed has been reduced as well?
I am not particularly happy as I feel the service has been reduced without any reduction in the price I pay or communication from plusnet that this will happen.
Thanks for any advice.
Re: Slow upload speed?
30-07-2016 11:14 AM
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It looks like you are on the 40/2 can't explain why they didn't inform you , Did you not send you a Email of price rises?
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Re: Slow upload speed?
30-07-2016 11:22 AM
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Digging through my old unread emails from Plusnet it looks like they did send me one last year saying my that upload speed had been changed to 2M. I didn't ask for this to happen so why did they do it - I thought this only applied to new customers?
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