Slow upload speed?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Slow upload speed?
Slow upload speed?
04-05-2016 2:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My internet went down about an hour ago and has only just come back up, so I though I would check my speeds, something I haven't done for ages and I noticed one thing that seems to have changed. My current download/upload speeds are 36.52/1.78Mbps. The download speeds are fine but when i first started using PlusNet, I used to get upload speeds of 6Mbps. The BT wholesale speed check states, that my fastest upload speed is now 2Mbps, which seems to verify my new results. Am I correct in assuming that my results are the fastest I can acheive now? It's not really much of a problem, I'm just after verification.
Also I have noticed that the 'broadband' light on my router never seems to be green and never lights up, is this normal? My router is a 2704n.
Here are my speed test results:
http://www.speedtest.net/my-result/5299835970
Thanks in advance of any info
Re: Slow upload speed?
04-05-2016 3:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
The fastest upload speed available on the package you have (Unlimited Fibre) is 2mb so that does seem to be about right.
The issue with the light on your router just sounds to me like the LED may have stopped working for some reason.
I hope that helps to clarify things somewhat and do let me know if you have any further questions.
Re: Slow upload speed?
04-05-2016 9:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks Adam
Re: Slow upload speed?
04-05-2016 11:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If your router is connected to an Openreach modem then the broadband light won't light up because it's the Openreach modem that's synchronised with the cabinet and not the router.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Slow upload speed?
05-05-2016 1:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for the reply bobpullen, that will be the reason the green light is never lit, it's good to know it isn't a problem with the router
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Slow upload speed?