Slow speeds
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Slow speeds
23-11-2019 6:15 PM - edited 23-11-2019 6:15 PM
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Hello i was wondering if PN can look to see if iv got any banding issues if so can i request a DLM reset? thanks
Re: Slow speeds
24-11-2019 5:18 PM - edited 24-11-2019 5:19 PM
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Thanks for your post @mike360
I've tested your line today and I can confirm there are no banding issues on your line. Your current profile is "Downstream: 0.128M-80M3dB with Retransmission (High). Upstream: 0.128M-20M with no error protection" which allows your router to connect at any speed between 0.128mbps and 80mbps so there is nothing restricting your speeds as per the below GEA test.
Test Outcome | Pass | ||||
Test Outcome Code | GTC_FTTC_SERVICE_0000 | ||||
Description | GEA service test completed and no fault found . | ||||
Main Fault Location | OK | ||||
Sync Status | In Sync | ||||
Downstream Speed | 75.8 Mbps | ||||
Upstream Speed | 10.8 Mbps | ||||
Appointment Required | N | ||||
Fault Report Advised | N | ||||
NTE Power Status | PowerOn | ||||
Voice Line Test Result | Pass | ||||
Bridge Tap | Not Detected | ||||
Radio Frequency Ingress | Not Detected | ||||
Repetitive Electrical Impulse Noise | Not Detected | ||||
Cross Talk | Not Detected | ||||
Estimated Line Length In Metres | 644.7 | ||||
Upstream Rate Assessment | Reasonable | ||||
Downstream Rate Assessment | Very Good | ||||
Interference Pattern | Regular Interference Observed on Week Days | ||||
Service Impact | Retrains Observed | ||||
Interference Duration Longest Occurrence | From08:30to08:45 | ||||
Interference Location | Customer Premise | ||||
Interference Observed In Days | 0 | ||||
Home Wiring Problem | Not Detected | ||||
Downstream Policing Discard Rate | 0.0 | ||||
Customer Traffic Level | Upstream and Downstream Traffic Detected | ||||
Technology | VDSL | ||||
Current 15Min Bin Retrains | 0 | ||||
Last 15Min Bin Retrains | 0 | ||||
DP Type | External | ||||
Profile Name | 0.128M-80M Downstream 3dB, Retransmission High - 0.128M-20M Upstream, Error Protection Off | ||||
Time Stamp | 2019-11-11T17:15:00 |
Parameters | MIN | MAX | AVG |
Down Stream Line Rate | 73.1 Mbps | 79.7 Mbps | 78.3 Mbps |
Up Stream Line Rate | 10.5 Mbps | 10.8 Mbps | 10.6 Mbps |
Up Time | 674.0 Sec | 900.0 Sec | 899.1 Sec |
Retrains | 0.0 | 1.0 | 0.0 |
Current and Last 15 Minute Bin Performance | ||
Parameters | Last Traffic Count(Upto 15 mins) | Current Traffic Count(Upto 15 mins) |
Start Time Stamp | 2019-11-24T16:57:54Z | 2019-11-24T17:12:54Z |
Ingress Code Violation | 1 | 0 |
Egress Code Violation | 0 | 0 |
Errored Seconds | 0 | 0 |
Severely Errored Seconds | 0 | 0 |
Unavailable Seconds | 0 | 0 |
Re: Slow speeds
24-11-2019 8:18 PM
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@MatthewWheeler Okay thank you.
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