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Slow speeds

Koda72
Newbie
Posts: 1
Registered: ‎26-05-2020

Slow speeds

Recently my speeds have been in the region of 70 mbs now I lucky to get 20 mbs. I work from home as many of us are at the moment and this is really impacting my work. I have checked all my connections and they are fine.
2 REPLIES 2
Mav
Moderator
Moderator
Posts: 22,397
Thanks: 4,736
Fixes: 515
Registered: ‎06-04-2007

Re: Slow speeds

Moderator's note(s):

Thread moved from Plusnet Feedback to Fibre Broadband.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,574
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Slow speeds

Together with our network partners at Openreach we are prioritising customers who don’t have a phone line or broadband connection, meaning there might be a delay in Speed Faults being fixed. In the meantime, please raise your speed fault online at faults.plus.net.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet