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Slow speeds on fibre

conorandlucy
Dabbler
Posts: 22
Registered: ‎14-04-2007

Slow speeds on fibre

So since Sunday evening we have been experiencing slow speeds on our internet connection.
Speedtest.net gives download of below 3Mbps.  Tried to do a BT Speedtest but that failed miserably.  I was just about able to talk to a rep using the chat.
It turns out our friends next door who we recommended Plus Net to have the same problem.  They tried for 45 minutes to get through to support and gave up.
We logged a fault call 117846422 and are now waiting for an update from PlusNet.
Conor