Slow speeds multi thread downloads, Samknows white box
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Slow speeds multi thread downloads, Samknows white box
14-05-2017 11:34 AM - edited 14-05-2017 11:38 AM
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Im seeing sluggish browsing at times and my Samknows speedtests are now showing issues.
Openreach tests are OK, and single thread downloads seem OK, however multi thread are slow.
Anyone else seeing anything? Have I been moved to a different part of the network? I have static IP?
I have full speed sync 80/20 (300M from CAB) and not seen anything like this in the over 3 years I have been with PN.
Please see the tests below.
Re: Slow speeds multi thread downloads, Samknows white box
14-05-2017 12:16 PM
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hi , take a look here https://community.plus.net/t5/forums/v3_1/forumtopicpage/board-id/Fibre/thread-id/52010/highlight/tr...
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
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Re: Slow speeds multi thread downloads, Samknows white box
15-05-2017 6:37 PM
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@philcecchini wrote:
Im seeing sluggish browsing at times and my Samknows speedtests are now showing issues.
Openreach tests are OK, and single thread downloads seem OK, however multi thread are slow.
Anyone else seeing anything? Have I been moved to a different part of the network? I have static IP?
I have full speed sync 80/20 (300M from CAB) and not seen anything like this in the over 3 years I have been with PN.
Please see the tests below.
I had problems when I was moved to the new network, but I assume that would be sorted by now.
Re: Slow speeds multi thread downloads, Samknows white box
15-05-2017 6:45 PM
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I would give plusnet a nudge on the phone or Chat, I'm surprised 1 of the plusnet people hasn't picked this up yet.
Re: Slow speeds multi thread downloads, Samknows white box
15-05-2017 7:08 PM
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Hi philcecchini
If you continue to get lower speeds, I'd advise reporting this as a fault so we can test the line and investigate https://faults.plus.net
Re: Slow speeds multi thread downloads, Samknows white box
15-05-2017 7:10 PM - edited 15-05-2017 7:24 PM
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Im still waiting on the chat, my place in the line is actually going up!
Logged a ticket 149768949
Re: Slow speeds multi thread downloads, Samknows white box
16-05-2017 4:59 PM
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As I expected, your faults team say there is nothing wrong with the connection because the BT speedtest is withing the tolerance.
I dont think he understood what the problem really is.
Asked me to install Wireshark, but he didn't know how to use it or what to look for.
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