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Slow in the evenings

br043871
Grafter
Posts: 38
Thanks: 21
Registered: ‎09-12-2017

Slow in the evenings

There appears to be lots of issues with download speeds in the evenings whilst things are OK during the day. Can anyone with these problems reply to this and give their rough location and how long it has been going on for? I am on Motherwell.

Plusnet, can you acknowledge that there is an issue and let us know what you are doing about it and what you plan to do if you can't fix it?
6 REPLIES
rongtw
Seasoned Hero
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Registered: ‎01-12-2010

Re: Slow in the evenings

If PN acknowledges a issue Lips are sealed it should be on service status ?    sadly lacking of late

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br043871
Grafter
Posts: 38
Thanks: 21
Registered: ‎09-12-2017

Re: Slow in the evenings

Plusnet Help Team
Plusnet Help Team
Posts: 9,487
Thanks: 3,058
Fixes: 480
Registered: ‎21-04-2017

Re: Slow in the evenings

There can be many causes of slow speeds.

As I've said in your thread, it doesn't appear to be congestion in your case as our suppliers have shown me that the throughput on the VLAN your service is routed through being under threshold.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
br043871
Grafter
Posts: 38
Thanks: 21
Registered: ‎09-12-2017

Re: Slow in the evenings

My problem was resolved by moving my connection to a different vlan.
Plusnet Help Team
Plusnet Help Team
Posts: 9,487
Thanks: 3,058
Fixes: 480
Registered: ‎21-04-2017

Re: Slow in the evenings

I'm glad to hear that. Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Moderator
Moderator
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Registered: ‎06-04-2007

Re: Slow in the evenings

Moderator's note:

Thread locked in favour of the OP's other thread here.

Forum Moderator and Customer
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