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Slow fibre speed

Posts: 13
Thanks: 3
Registered: ‎31-10-2016

Slow fibre speed

Since i got fibre a year ago i have only been getting half the speed i should nothing fixes it not even 3 openreach visits just want to know what my options are as i am not paying for half the speed i should be getting
Plusnet Help Team
Plusnet Help Team
Posts: 10,104
Thanks: 3,195
Fixes: 508
Registered: ‎21-04-2017

Re: Slow fibre speed

Sorry to hear you're having speed issues


Since your speeds remain below your estimates I'd recommend getting this reported to us as a fault again so we can raise this back to our suppliers for further investigation. You can raise a fault at


Apologies for the inconvenience caused.


If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team