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Slow fibre speed

Shaz2k11
Dabbler
Posts: 13
Thanks: 3
Registered: 31-10-2016

Slow fibre speed

Since i got fibre a year ago i have only been getting half the speed i should nothing fixes it not even 3 openreach visits just want to know what my options are as i am not paying for half the speed i should be getting
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 7,683
Thanks: 2,257
Fixes: 382
Registered: 21-04-2017

Re: Slow fibre speed

Sorry to hear you're having speed issues

 

Since your speeds remain below your estimates I'd recommend getting this reported to us as a fault again so we can raise this back to our suppliers for further investigation. You can raise a fault at http://faults.plus.net

 

Apologies for the inconvenience caused.


Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team