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Slow fibre speed

AMC1973
Dabbler
Posts: 10
Thanks: 2
Registered: ‎08-04-2021

Slow fibre speed

Hi Anyone,
 
Hopefully a kind member of staff will pick this up?
 
When I first switched from ADSL to FTTC, I was unaware that I had interference from dodgy internal extension wiring, affecting the 10 day/two week training period, as a consequence my downstream went from 24 to 17mbps. However, after performing a successful quiet line test, and relocating my filter and router from master to test socket, my upstream immediately jumped from 3 to 7mpbs, and the following couple of weeks saw my downstream increase slowly up to a max of 31. My IP profile upload has always shown a max of 10mbps, my IP profile download has always been just shy of my downstream (which I believe to be normal). When I carry out speed tests on BT Wholesale, wifi or cabled, my upload is always around 6.5/7mbps, my download is always about 95% of the IP profile max - it's more or less the same across all devices. So while my upload is within my estimates, my download has failed to ever reach my guaranteed minimum speed
Would someone please check my line, and make sure my profile is set correctly?
 
Thank you kindly