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Slow fast Fibre connection

mjod1952
Dabbler
Posts: 14
Thanks: 2
Registered: 20-04-2015

Slow fast Fibre connection

Last year I was in communication about being unable to raise my download speed above the high 40's... 2 engineers called but nothing changed.  The case was closed by the support team and my next question was unanswered.  BT are quoting a minimum line speed of 60mb/s and expected of 70 when i checked as a potential customer.  I am sure that you would do the same but don't let me see as you recognise me as an existing customer.  As I'm now out of contract what can you do to convince me you are worth staying with?

Mike
1 REPLY
Browni
Aspiring Hero
Posts: 2,280
Thanks: 771
Fixes: 45
Registered: 02-03-2016

Re: Slow fast Fibre connection

You can check the estimated speeds for your line here.

I must have been really bad in a previous life as this was my 3rd ISP in a row that used lithium.
Now you're stuck with me because my new ISP doesn't run a forum Cheesy