Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Slow download speeds on Fibre
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Slow download speeds on Fibre
Slow download speeds on Fibre
29-06-2015 10:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello all.
Ive been experiencing slow download speeds on my 40/20 package. when it was installed i was seeing almost the full 40mb.
I'm not using wifi and i have done a hard reset on the plusnet router, with no change. I believe my line speed is still at 40mb,
Below are my readings.
Annoyingly on ADSL2 I was getting a solid 15mb.
Any thoughts?
Thanks.
Ive been experiencing slow download speeds on my 40/20 package. when it was installed i was seeing almost the full 40mb.
I'm not using wifi and i have done a hard reset on the plusnet router, with no change. I believe my line speed is still at 40mb,
Below are my readings.
Annoyingly on ADSL2 I was getting a solid 15mb.
Any thoughts?
Thanks.
Message 1 of 5
(783 Views)
4 REPLIES 4
Re: Slow download speeds on Fibre
30-06-2015 12:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Message 2 of 5
(511 Views)
Re: Slow download speeds on Fibre
30-06-2015 10:27 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've tested your line and can't see any issues.
If it happens again I'd recommend raising a fault
https://faults.plus.net
If it happens again I'd recommend raising a fault
https://faults.plus.net
Message 3 of 5
(511 Views)
Re: Slow download speeds on Fibre
16-07-2015 10:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My fibre is still very inconsistant.
I used the BT line checker as well as speediest.net. Results below.
I have seen 37mb down on my connection, which makes this all the more frustrating. As I said in my original post, I had a steady 15mb on ADSL2 for over two years.
Thanks in advance.
1. Best Effort Test: -provides background information.
Download Speed
10.75 Mbps
0 Mbps 77.44 Mbps
Max Achievable Speed
Download speedachieved during the test was - 10.75 Mbps
For your connection, the acceptable range of speedsis 40 Mbps-77.44 Mbps .
Additional Information:
IP Profile for your line is - 77.44 Mbps
2. Upstream Test: -provides background information.
Upload Speed
2.88 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 2.88Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
I used the BT line checker as well as speediest.net. Results below.
I have seen 37mb down on my connection, which makes this all the more frustrating. As I said in my original post, I had a steady 15mb on ADSL2 for over two years.
Thanks in advance.
1. Best Effort Test: -provides background information.
Download Speed
10.75 Mbps
0 Mbps 77.44 Mbps
Max Achievable Speed
Download speedachieved during the test was - 10.75 Mbps
For your connection, the acceptable range of speedsis 40 Mbps-77.44 Mbps .
Additional Information:
IP Profile for your line is - 77.44 Mbps
2. Upstream Test: -provides background information.
Upload Speed
2.88 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 2.88Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Message 4 of 5
(511 Views)
Re: Slow download speeds on Fibre
17-07-2015 11:11 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'd recommend raising a fault so our Faults team to investigate.
https://faults.plus.net
If you can follow the instructions after the BT Speedtest you'll run a test which skips our network and goes straight to the exchange.
https://faults.plus.net
If you can follow the instructions after the BT Speedtest you'll run a test which skips our network and goes straight to the exchange.
Message 5 of 5
(511 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Slow download speeds on Fibre