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Slow download speeds after upgrade from ADSL

helenjohn40
Newbie
Posts: 1
Registered: 22-03-2016

Slow download speeds after upgrade from ADSL

My internet got upgraded from ADSL to FTTC today and my router has synced at a nice 44mb download and 9mb upload but whenever I do a speed test on any device the download speed is still only at around 8mb that was my ADSL speed can I have some help please as I would like this to be resolved.
1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: Slow download speeds after upgrade from ADSL

Can you try a single disconnect/reconnect and hopefully that'll sort it for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff