Slow download speed on wifi.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Slow download speed on wifi.
Slow download speed on wifi.
28-11-2014 9:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Getting great speeds when using a cable (77mb and 17mb) however, when I switch to wifi my download speed reduces to 16mb. The speed is irrelevant of distance from the router, I can be a metre away and get the same issue.
Any suggestions or advice ?
Thanks.
Re: Slow download speed on wifi.
28-11-2014 9:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Make sure you're using WPA2 encryption on your router and that your testing device isn't 802.11g would be my first thoughts... Next would be to change wifi channel
Re: Slow download speed on wifi.
28-11-2014 11:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Slow download speed on wifi.
29-11-2014 12:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
We'd definitely advise trying what tonyAtplus has mentioned as it can help to get the most out of your WiFi connection.
We have a help page which should help if you decide to give that a try: http://www.plus.net/support/broadband/wireless_broadband/wireless_signal.shtml
Re: Slow download speed on wifi.
29-11-2014 9:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for the advice.
I've downloaded the app as suggested, the dBm on channel 6 is around 55. There doesn't appear to be any other interference. I switched to channel 1 to see if there was any improvement, unfortunately there isn't.
Any other suggestions ?
Thanks again.
Re: Slow download speed on wifi.
30-11-2014 11:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
what are you using wifi on?
i would replace it with a router with 5ghz wifi something like the bt home hub 4 will be fine thats what i use and its the cheapest option i got mine for £13 delivered off ebay.
16 meg seems slow though could be interference from something you have in the house like timers baby monitors etc the bt home hub 4 on 5 ghz wont suffer from these problems.
Re: Slow download speed on wifi.
30-11-2014 12:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: teabag31 ...on 5 ghz wont suffer from these problems.
That is only true if the client device supports the 5GHz band.
The OP has not clearly indicated what the wifi device is - does it support n-mode?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Slow download speed on wifi.
30-11-2014 2:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
phones tablets tvs have 5ghz from the last 2 years even the crappy sky wifi connector has it
Re: Slow download speed on wifi.
30-11-2014 6:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yes, I'm using the Plusnet supplied router (at the moment !)
Testing wifi speed on the latest iPad mini.
Is there a better way of testing wifi speed ?
I've just purchased the Asus RTN66U router but not configured it yet.
Thanks.
Re: Slow download speed on wifi.
30-11-2014 6:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Slow download speed on wifi.
30-11-2014 7:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Slow download speed on wifi.