Slow Uplink Speed
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- Re: Slow Uplink Speed
Slow Uplink Speed
25-04-2016 6:48 AM
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Hi,
I have PlusNet both in my flat in London, and in my main house in the country.
The country place has Fibre (just) and I get a about 10 Mb down, but only 0.4 up.
The town place is (ironically) not in a Fibre enabled area, so I just have a regular ADSL+ connection there, and I also get about 10 Mb down and 0.4 up.
In both cases, 0.4 up seems to be a ridiculously low number, and I would really like to get a bit more - especially if have to copy data between the two places. I have had the lines checked, but there seems to be nothing PlusNet can do to change the ratio between uplink and downlink.
Can anybody tell me if this ratio is typical or is it just the way PlusNet has things set up ?
I have always been happy with PlusNet, but am considering trying another provider if they can give me a better uplink speed (obviously I realise I would have to sacrifice a bit of my downlink speed).
I have also posted this in the regular broadband section as it affects both my Fibre and my ADSL2+ connections.
Cheers - Mark
Re: Slow Uplink Speed
25-04-2016 8:03 AM
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What does BT checker state you should get for fibre, speed wise
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Re: Slow Uplink Speed
25-04-2016 8:41 AM
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Thanks for the reply. I'll try asking PlusNet to uncap the ADSL.
Which line checker do you mean? I vaguely remember seeing something an Openreach engineer showed me that suggested about 18Mb theoretical maximum, and he seemed to think that the 10Mb I am actually getting was pretty good.
Re: Slow Uplink Speed
25-04-2016 10:12 AM
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Hello,
Stick you're telephone number into ADSL Checker make sure it's the fibre number. Post the following details (see example)
FTTC Range A (Clean) | 80 | 76.2 | 20 | 20 | -- | Available |
FTTC Range B (Impacted) | 80 | 59.2 | 20 | 17.6 | -- |
Available |
This will give us some idea on what speeds you should expect on fibre, both upload and download
Thanks
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Re: Slow Uplink Speed
25-04-2016 10:25 AM - edited 25-04-2016 10:26 AM
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OK - it reports:
Featured Products |
Downstream Line Rate(Mbps) |
Upstream Line Rate(Mbps) |
Downstream Range(Mbps) |
Availability Date |
||
---|---|---|---|---|---|---|
High | Low | High | Low | |||
FTTC Range A (Clean) | 15 | 8.8 | 1.2 | 0.8 | -- | Available |
FTTC Range B (Impacted) | 12.2 | 3.8 | 1.2 | 0.5 | -- | Available |
So the down link is within expectations, but the up link is below even the lowest expected result.
Does anybody else have such a poor ratio ?
Re: Slow Uplink Speed
25-04-2016 10:31 AM
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I'm assuming these tests are done via Ethernet, If you are getting below expected speeds i'd consider raising a Fault and let Plusnet investigate it.
Hope this helps
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