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Slow Speeds

jackstonehouse
Newbie
Posts: 1
Registered: ‎31-03-2021

Slow Speeds

I recently moved house and my speed is considerably slower than before. I knew it wouldn't be the same speed but it looks like my line is being limited:

  • Product: Unlimited Fibre Extra
  • Estimated Download Range: 49 - 64Mbps
  • Estimated Upload Range: 17 - 18Mbps
  • Minimum Guaranteed Speed: 44.5Mbps
  • Current Line Speed (Download): 31.2Mbps

My Attainable rate is 49860 and line rate is 32400 so it looks like something needs to be changed somewhere.

 

Please can someone advise what I need to do?