Slow Speeds after Bt line fault.

[#1]

16 Sept developed a fault with with Bt phone line. Dead phone. Broadband was still connected. But speed drop from  >76Mbps down to just over 40Mbps. Cab. is 30 meters from me. So always have max download speeds.

After several Openreach engineer visits. Break in line is found and fixed 28 Sep. Phone now working. 

But download speeds still in the 40Mbps. Have waited 5 days now for it to increase. Have been with Plusnet several years now. Just started another 2 year contract. 

[#2]

Hi there, we've seen your IP profile rise back to previous levels with in the past few days. 

We're you connecting over WiFi or a cabled connection when you've noticed the reduced speeds? 

Adam

[#3]

Cabled connection as always

[#4 · Accepted solution]

Just checked again.  Whatever you did , thanks.. back up to 74.88Mbps.

[#5]

Glad to hear it's increased!

Let us know if you have any further issues.