Writing this while waiting for answer from PLUSNET ON PHONE
Upgraded from normal broadband to fibre optic to watch Netflix ,sport ECT
Speed 24 MPs for two months Then slower , enquired why only to be told of oversubscription in my area¡!!!!!!!!!!!!!
Have had max speed of 14mps for 9 months
,slower at nights so all we get is buffering ,I'm sure the ordinary broadband was better,
on numerous occasions , technical telling me it's probably my equipment but after telling them a openreach engineer fitted & tested my master socket that my router is installed into they agreed there's a problem
Sent my speed settings as requested to Plusnet via BT SPEED TEST WHOLESALE two or three times
Spoke to customer service for update this morning was told there's a lot of testing been done!!!!!!!!!!!!
But no resolution
Moderator's note by Dick (Strat) All caps title edited as per Forum rules