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Slow Fibre speeds 52mbps

Newbie
Posts: 2
Registered: ‎31-07-2020

Slow Fibre speeds 52mbps

Hi. my speeds have dropped from around 70mbps to 52 mbps for the last couple of weeks. Tried a new router and filters, checked the line for noise and its totally quiet. Can only think it could possibly be a problem at the exchange. Dslam issue maybe? Added Tp link router connection details

3 REPLIES 3
Newbie
Posts: 2
Registered: ‎31-07-2020

Re: Slow Fibre speeds 52mbps

Added Speedtest

Moderator
Moderator
Posts: 24,612
Thanks: 4,438
Fixes: 1,130
Registered: ‎11-01-2008

Re: Slow Fibre speeds 52mbps


Moderators Note


This topic has been moved from ADSL Broadband to Fibre

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Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 282
Fixes: 24
Registered: ‎08-04-2020

Re: Slow Fibre speeds 52mbps

Hi @Teddy1968

 

Sorry to hear about issues with your broadband. I have looked into history of your connection and maximum speeds I can see in last 28 days are up to 60Mbps.

Current speeds are still within estimates for your line.

Together with our network partners at Openreach we will try to provide you with the best speeds possible. If you feel this is not the case, please raise your speed fault online at faults.plus.net