Slow Fibre and Poor YouView Internet TV

[#1]

Hi. 

Internet has been really poor tonight. Comedy Central on YouView keeps glitching. Not had this problem before.

Lots of dropped packets since 4pm

Line Statistics     

	Downstream		Upstream
Actual Rate	51561	Kbps	8905	Kbps
Attainable Rate	51825	Kbps	8909	Kbps
Path Mode	Fast		Fast
Interleave Depth	1		1
Actual PSD	7. 4	dB	13. 5	dB
	Near End		Far End
Trellis	ON		ON
Bitswap	ON		ON
ReTx	0		1
SNR Margin	3	dB	6	dB
Attenuation	20	dB	27	dB
CRC	27123		19801
FECS	0	s	55149070	s
ES	9127	s	6900	s
SES	6169	s	3067	s
LOSS	0	s	0	s
UAS	31	s	1248	s
HEC Errors	0		0
RS Corrections	0		0
LOS Failure	0		0
LOF Failure	0		0
LPR Failure	0		0
NCD Failure	0		0
LCD Failure	0		0
NFEC	254		32
RFEC	16		16
LYSMB	2393		16

Is there something amiss?

Thanks

[#2]

Update...

Whatever it was seems to have stopped at 2am.

[#3]

Hi @ minkey,

Thanks for getting in touch.

I'm sorry to hear of the issue and apologise if this was causing any inconvenience. It seems likely that something was causing this however as the issue seems resolved can you let us know your username by private message if it occurs again, so we can run a full diagnostic test on the line.

Thanks - LF