The last three days have been hell, I'm getting a 6th of my expectant speed; appreciate this isn't a "Business Fibre Line" but like many others I'm pretty much stuck working from home. My main frustration (especially working in IT myself) is I am unable to get through to the technical support team via any method (basically you get a go away, try later or tomorrow recorded message).
Hoping that this is seen by someone before "later" or "tomorrow" and can be actioned for me,
So I'm running a OpenWRT router, have done the usual per-requisite checks (noise, filters, cables... ) and not asking for help configuring my router.
As you see my LATN and SATN are well within the "excellent" range, SNR seems a bit higher than usual, but nothing that would suggest an issue (my configuration hasn't ever really changed here) - Speedtest and Plusnet portal show an avg of 11MBp/s down...
Connection also has been dropping out, not seen a Openreach engineer fiddling at the green box at the end of the road either