Should I be getting better speeds??
When I joined PN Unlimited fibre about 17 months ago I was getting speeds of 32mbps download and 6/7mbps upload. This was obviously before the package was changed to 55/10.
When the packet loss issues started a number of weeks ago I noticed that my speed had dropped down to 25mbps down and 4mbps up. I submitted a fault ticket which was flagged for an engineer visit. He arrived last Friday and found 2 faults outside which he fixed. My speeds had went up a little to 27mbps and 4.1mbps on wired connection even though using his own equipment he was able to get better.
I received a new router (Hub one) in the post today and have it all set up, I was hoping that it was going to get my speeds back to what they used to be, but nothing has changed and I still get 27mbps - 4.1mbps.
Running a BTW speed test I see the following;
Download speed achieved during the test was - 27.56 Mbps For your connection, the acceptable range of speeds is 19.98 Mbps-28.55 Mbps . Additional Information: IP Profile for your line is - 28.55 Mbps
When I log in to my account and check the data transfer speed I see the following;
Estimated line speed:
54Mb (This may vary between 40Mb and 54.4Mb) - Checked on 2016-09-19 15:01:15
Current line speed:
55 Mb
When I go to my hub one settings > Advanced settings >broadband > connection - I see the following;
Line state: Connected Connection time: 0 days, 06:16:02 Downstream: 28.8 Mbps Upstream: 4.669 Mbps
Running a BT ADSL Checker at https://www.btwholesale.com/includes/adsl/adsl.htm I see;
I'm not exactly all clued up on how this all works however I thought I would of been able to see better speeds given some of the tests above, especially since I have had better speeds with PN in the past or is it normal for speeds to drop over time?
Does the "IP Profile" from the BTW speedtest mean that there is some sort of setting wrong on PN's side or that I have been capped so to speak and does this also affect the router page saying that my downstream is 28.8mbps?
Thanks in advance for any help or information, I might be barking up the wrong tree but it would be nice to know either way.
