Short disconnections
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Short disconnections
22-01-2017 3:11 PM
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I'm getting short disconnections on most days, several times a day. Affecting both devices, a desktop on Ethernet and laptop with wi-fi. It reconnects after a minute or so. Sometimes I get a yellow flag in the PC notification area, sometimes not. I don't upload much, just browsing and general online stuff. But I do some work from home so I need a reliable connection.
Nobody's died and I guess it's a first world problem but it's annoying nonetheless. Is this the same as the "packet loss" reported by others? If so, can I assume it's a network issue and PN are working on it? Or does it sound like an individual issue, for a ticket to be raised?
Ta in advance!
Re: Short disconnections
22-01-2017 3:41 PM
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Lots of things upload in the background, see this for more https://community.plus.net/t5/Fibre-Broadband/Plusnet-fibre-broadband-does-not-cope-with-uploads-and...
Re: Short disconnections
22-01-2017 3:54 PM
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Yes, I believe I'm on the 40mb product. Standard fibre, in other words. I'll keep an eye on things then. I'm in Reading, if that's relevant.
Cheers!
Re: Short disconnections
22-01-2017 3:58 PM
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In the short term i.e. Today try to turn uploads off to see if that stabilises things inc turn windows 10 pcs off as they peer to peer updates to other users and use the uplink
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