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Short Range Router

jim13
Dabbler
Posts: 21
Registered: 07-05-2015

Short Range Router

After months of frustration , suffering multiple signal drops every day, the solution - as so often happens - appears to be quite simple. My wi-fi signal doesn't work unless my PC is in direct line of sight of, and no more than ten metres from the router.

Next room? That's a no-no.

I'll arrange for Santa to bring a proper router at Christmas and ceremonially bury my Plusnet Hub One in the Council skip.

Sigh....

5 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 8,317
Thanks: 2,514
Fixes: 413
Registered: 21-04-2017

Re: Short Range Router

Sorry to hear you're having issues with the wireless signal of your router.

Can you try the steps Here letting us know how it goes?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
jim13
Dabbler
Posts: 21
Registered: 07-05-2015

Re: Short Range Router

This fix would appear to be for IOS systems. I don't have Apple gear.

Plusnet Help Team
Plusnet Help Team
Posts: 8,317
Thanks: 2,514
Fixes: 413
Registered: 21-04-2017

Re: Short Range Router

I'd ignore that bit, the steps are still useful for you to split the 2.4GHz frequency apart from the 5GHz one.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
jim13
Dabbler
Posts: 21
Registered: 07-05-2015

Re: Short Range Router

Can't make any adjustments as unable to connect to the page. Cheesed off. Router will be binned.

Plusnet Help Team
Plusnet Help Team
Posts: 8,317
Thanks: 2,514
Fixes: 413
Registered: 21-04-2017

Re: Short Range Router

Sorry to hear that. I'd recommend making the adjustments when on a wired connection.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team