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Short Range Router

jim13
Rising Star
Posts: 70
Thanks: 8
Fixes: 2
Registered: ‎07-05-2015

Short Range Router

After months of frustration , suffering multiple signal drops every day, the solution - as so often happens - appears to be quite simple. My wi-fi signal doesn't work unless my PC is in direct line of sight of, and no more than ten metres from the router.

Next room? That's a no-no.

I'll arrange for Santa to bring a proper router at Christmas and ceremonially bury my Plusnet Hub One in the Council skip.

Sigh....

5 REPLIES 5
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Short Range Router

Sorry to hear you're having issues with the wireless signal of your router.

Can you try the steps Here letting us know how it goes?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
jim13
Rising Star
Posts: 70
Thanks: 8
Fixes: 2
Registered: ‎07-05-2015

Re: Short Range Router

This fix would appear to be for IOS systems. I don't have Apple gear.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Short Range Router

I'd ignore that bit, the steps are still useful for you to split the 2.4GHz frequency apart from the 5GHz one.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
jim13
Rising Star
Posts: 70
Thanks: 8
Fixes: 2
Registered: ‎07-05-2015

Re: Short Range Router

Can't make any adjustments as unable to connect to the page. Cheesed off. Router will be binned.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Short Range Router

Sorry to hear that. I'd recommend making the adjustments when on a wired connection.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet