Self test page missing
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- Re: Self test page missing
21-08-2018 8:26 AM
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OK - another thing that looks like it has been removed (along with the ability to log calls online) - I can't seem to find the self test broadband wizard anymore - has it been removed.
I'm getting connection drops that are resolved with router and modem restarts and wanted to run this check before attempting to contact support - an option I am dreading.
Cheers
Eserim
Fixed! Go to the fix.
21-08-2018 9:09 AM
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Is this what you were looking for? https://www.plus.net/apps/kbdfaults
Re: Self test page missing
21-08-2018 9:55 AM
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Yep - many thanks - out of interest what click route did you take to get there from the Plus Net home page?
Re: Self test page missing
21-08-2018 11:26 AM
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Glad to have been of help. How to get there from the home page?
help & support > troubleshooting broadband > broadband problems & how to fix them > check if you have fixed the problem > troubleshooter
I have a (possibly fallacious) memory that there is another route but finding this one took me 2 or 3 goes.........
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