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Saturday 21h20 disconnected every 2 min

sebjo
Grafter
Posts: 67
Thanks: 7
Registered: ‎11-04-2015

Saturday 21h20 disconnected every 2 min

Hello for the past 30 min i'm getting disconected every 2 min , any particular reason to such a bad service on weekend ?

6 REPLIES 6
ChrisGn
Grafter
Posts: 35
Thanks: 1
Registered: ‎09-04-2014

Re: Saturday 21h20 disconnected every 2 min

I've just had something similar in the Manchester area.  I've had 54 disconnections between 18:57 and 20:02.  Since the last disconnection at 20:02, everything has been OK.. 

MauriceC
Resting Legend
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Re: Saturday 21h20 disconnected every 2 min

I had similar problems in Sheringham, North Norfolk about that time.  OK so far today.

M

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

sebjo
Grafter
Posts: 67
Thanks: 7
Registered: ‎11-04-2015

Re: Saturday 21h20 disconnected every 2 min

guess like my other post , we will not any answer for anyone concerned , i'm getting sick of such bad customer services

Mustrum
Community Veteran
Posts: 3,559
Thanks: 1,056
Fixes: 77
Registered: ‎13-08-2015

Re: Saturday 21h20 disconnected every 2 min

Have you actually reported it as a fault?

MauriceC
Resting Legend
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Re: Saturday 21h20 disconnected every 2 min

No.  I put my problems yesterday down to WiFi connection.  Reported here in case there was a more general network prolem. Wink

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

ChrisGn
Grafter
Posts: 35
Thanks: 1
Registered: ‎09-04-2014

Re: Saturday 21h20 disconnected every 2 min

No, I wasn't even at home when it happened.  I was checking that my router was set up properly to automatically adjust its time for BST and just happened to notice the problems in the routers diagnostic log file.  I thought the problem was more local at first especially as my External IP address hasn't changed.