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Safeguard not working

RHume
Newbie
Posts: 2
Registered: 09-09-2017

Safeguard not working

Hi there,
I've had safeguard switched on since joining Plusnet in August, however, it doesn't work. I've switched it on and off multiple times, to no avail, I've reset my router too, but I can STILL access sites that I want to be inaccessible.
Can somebody please help?!
2 REPLIES
rongtw
Seasoned Hero
Posts: 6,453
Thanks: 1,208
Fixes: 11
Registered: 01-12-2010

Re: Safeguard not working

Being a Free software its not very good .

You would be better trying something else http://uk.pcmag.com/parental-control-monitoring-products/67305/guide/the-best-parental-control-softw...

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Plusnet Help Team
Plusnet Help Team
Posts: 4,767
Thanks: 1,049
Fixes: 230
Registered: 21-04-2017

Re: Safeguard not working

Hello.

Are you trying to block categories or individual websites? Also, I take it you're using the Hub One?

 

if you're using your own router, I believe you'll need to setup the DNS servers to be 213.120.234.42 and 213.120.234.38.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team