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Safeguard not working again aaghh!!!

FIXED
Batchelor1970
Hooked
Posts: 5
Thanks: 6
Registered: ‎08-01-2018

Re: Safeguard not working again aaghh!!!

Thanks for the quick reply. I've been fighting since march last year! Waste of my time. Have referred Plusnet to BBC watchdog as this is an absolute shambles. Reckon there are hundreds if not thousands of customers out there thinking they're protected (it says it's on) but Safeguard doesn't work. Think I'll get my own router too as Plusnet obviously aren't bothered about providing a working parental control tool. S.
Alan3
Dabbler
Posts: 12
Thanks: 7
Registered: ‎19-12-2017

Re: Safeguard not working again aaghh!!!

well done for referring them to the BBC

I actually thought about taking them to the telecoms watchdog

but just too painful and time consuming

so I am pleased you did indeed get something escalated...

(if you have fibre broadband you need to make sure you router is the correct type)