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Router suggestions

thomasmortin18
Newbie
Posts: 6
Registered: ‎08-04-2019

Router suggestions

Hi I’m currently using the BT smart hub 6 but it’s rubbish. I live in a 1 bedroom flat but it’s not very good with thick walls on long range.

Looking at getting the tp-link vr600 ac1600. Anyone else using this with Plusnet?
5 REPLIES 5
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Baldrick1
Aspiring Hero
Posts: 2,601
Thanks: 1,093
Fixes: 79
Registered: ‎30-06-2016

Re: Router suggestions

If you think that the Smarthub is rubbish then you could find that spending lots of money buys you something that’s not much better.

Have you considered running an Ethernet cable or a Poweline network to the other part of your property and installing a Wireless Access Point on the end? This may be helpful regarding Powerline devices  https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Powerline-Unit-Performance/m-p/1607450...

Incidentally have you  tried separating the 2.4 and 5 GHz bands on the Smarthub in case that this is the problem? See Section 12 here. https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85.... Try each band in turn.

Community Veteran
Posts: 8,985
Thanks: 1,114
Fixes: 10
Registered: ‎02-08-2007

Re: Router suggestions

BT's latest Hub......whilst not cheap, do they not guarantee a signal in any part of your house ?

thomasmortin18
Newbie
Posts: 6
Registered: ‎08-04-2019

Re: Router suggestions

I think I maybe getting confused 😂 The signal is fine I’m getting full signal strength on my iPhone.

It’s when I go onto Twitter it’s loading tweets but not showing pictures. When I turn WiFi off and go onto 4G it shows the pictures. All other apps are fine. I’m getting 67mbps so I’m a little confused by it.
Baldrick1
Aspiring Hero
Posts: 2,601
Thanks: 1,093
Fixes: 79
Registered: ‎30-06-2016

Re: Router suggestions

This is an indication that you need to separate the two bands as I suggested earlier. Just try it, it will take all of a couple of minutes and cost you nothing.

thomasmortin18
Newbie
Posts: 6
Registered: ‎08-04-2019

Re: Router suggestions

@Baldrick1 thank you for your advise and help I have separated the bands and it’s much better now. Thank you.

Sync speed has also increased to the full 80 mbps now to Smiley

DSL uptime: 0 Days, 18 Hours 34 Minutes 54 Seconds
Data rate: 20.00 Mbps / 80.00 Mbps
Maximum data rate: 26670 / 82489
Noise margin: 15.3 dB / 4.3 dB
Line attenuation: 15.6 dB
Signal attenuation:
VPI / VCI: 0/38
Modulation: G_993_2_ANNEX_B
Latency type: Fast Path
Data sent / received: 12190 MB Uploaded / 47067 MB Downloaded