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Router still not delivered?

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Newbie
Posts: 3
Registered: ‎07-07-2020

Router still not delivered?

Hello, my broadband went live yesterday afternoon, but I’ve still not received the router?

Can I please get some help, or at least a tracking number?

Thanks.
3 REPLIES 3
Highlighted
Newbie
Posts: 3
Registered: ‎07-07-2020

Router still not delivered?

Hello, my broadband went live on Monday the 6th at 4:44am, but I’ve still not received the router?

It was allegedly sent on Thursday the 2nd at 2:12am, that makes it nearly 6 days since date of dispatch?

Can I please get some help, my previous thread went unnoticed?

Thanks.
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Moderator
Moderator
Posts: 29,619
Thanks: 3,067
Fixes: 459
Registered: ‎14-04-2007

Re: Router still not delivered?

Moderator's note by Dick (Strat): Topics merged.

Customer and Forum Moderator. Windows 10 Firefox 79.0 (64-bit)

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Newbie
Posts: 3
Registered: ‎07-07-2020

Re: Router still not delivered?

So I take it I’m going to have to ring up yet again?

It is nearly 3pm and Royal Mail stop at that time, it still hasn’t arrived.

Good start to a new contract...