Router resets at 0010 everyday
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Router resets at 0010 everyday
18-10-2019 12:48 AM
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My router appears to reset at 0010 every morning. It goes to a solid orange light for approximately a minute the returns service.
Really annoying when you are in the middle of gaming or streaming something.
Anyone else have this or a fix?
I've tried looking through the router settings but cannot find anything.
Whilst going through the router settings it was interesting that the connection timer did not reset however the internet timer did.
Help!
Re: Router resets at 0010 everyday
18-10-2019 2:56 PM
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Hi @Nkr87,
It does look like your connection is dropping out at roughly the same time every day like you said:
This could indicate something internal in the house that's coming on triggering the router to disconnect. Can you think of anything roughly at that time that's switching on? Things like heating system, alarm call, burglar alarm, Hive system!
It is also possible that it might be a line card fault or a fault at the exchange on main distribution frame, but we would like first to make sure that nothing internal is causing the disconnections as it is often the case with this type of fault.
Re: Router resets at 0010 everyday
18-10-2019 3:13 PM
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Are you on the Economy 7 electricity tariff?
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Router resets at 0010 everyday
18-10-2019 3:41 PM - edited 18-10-2019 3:41 PM
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Thanks for your reply.
Nope nothing turns on or off at this time every day in my flat.
Nothing out gets disrupted at all, it is just the internet that drops.
The router does not lose power or anything else it's so odd.
What would be the next steps from here.
For the other comment I am not on economy 7.
Re: Router resets at 0010 everyday
18-10-2019 9:13 PM
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Re: Router resets at 0010 everyday
18-10-2019 9:30 PM - edited 18-10-2019 9:31 PM
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Re: Router resets at 0010 everyday
19-10-2019 8:59 PM
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Re: Router resets at 0010 everyday
19-10-2019 9:19 PM
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Re: Router resets at 0010 everyday
21-10-2019 9:28 AM
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Hi there @Nkr87 I've booked the engineer visit for Friday 25th October between 1pm and 6pm. Please let us know if you need this amending but if that date is fine, get back to us on Friday after the visit and let us know how it goes.
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