Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Router or line fault?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Router or line fault?
Router or line fault?
29-01-2015 5:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Can somebody from plusnet staff check my line stats please and show a visual radius? not sure if it's a router fault or a line one, sometimes i can't connect wirelessly, i get the red light on the router at times (other morning for example) and had to reset it, fibre speeds all over the place and ping rates been getting a bit high of late.
Cannot hear a fault on the phone line itself and seems clear.
Cannot hear a fault on the phone line itself and seems clear.
Message 1 of 4
(713 Views)
3 REPLIES 3
Re: Router or line fault?
30-01-2015 10:22 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Here's the visual radius, I'll run a line test and post the stats shortly:
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 2 of 4
(404 Views)
Re: Router or line fault?
30-01-2015 10:27 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Line test results:
Sync Status In Sync
Downstream Speed 80.0 Mbps
Upstream Speed 20.0 Mbps
Profile Name 0.128M-80M Downstream, Error Protection Off - 0.128M-20M Upstream, Error Protection Off
The test is picking up a potential issue with the copper line, but those stats and the radius logs aren't concerning me really.
Sync Status In Sync
Downstream Speed 80.0 Mbps
Upstream Speed 20.0 Mbps
Profile Name 0.128M-80M Downstream, Error Protection Off - 0.128M-20M Upstream, Error Protection Off
The test is picking up a potential issue with the copper line, but those stats and the radius logs aren't concerning me really.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 3 of 4
(404 Views)
Re: Router or line fault?
31-01-2015 4:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Not too bad but seems i can't go a week without a dropout, i'll keep an eye on it but the drops seems to be during early hours.
Message 4 of 4
(404 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Router or line fault?