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Router not connecting (red light)

Posts: 1
Registered: ‎20-01-2021

Router not connecting (red light)

our internet dropped out earlier, usually a reset would sort it out, but it's not coming back at all. The light is constantly red and has the red 'b' light on the front too, so we have absolutely no connection in the house. I've tried switching it off and on, tried multiple resets, and don't have another other parts to swap in and try. Does anyone have any idea how i can get our connection back? I obviously need the internet for my kids doing school work and me doing my own work from home.... Thanks in advance 

Community Veteran
Posts: 2,916
Thanks: 722
Fixes: 66
Registered: ‎13-08-2015

Re: Router not connecting (red light)

Is your phone working? Dial tone, able to dial out/get calls?