cancel
Showing results for 
Search instead for 
Did you mean: 

Router keeps losing connection several times a day

lotsofjam
Grafter
Posts: 35
Registered: 06-01-2014

Router keeps losing connection several times a day

Hi

 

This started a week or so ago. I just repeatably losing connection in bursts several times a day.

It started about a week ago. I hoped it would stop on its own but it hasn't. Rebooting the router has made no difference. can one of you friendly plusnet folks please check on your end if there are any faults on my line?

2 REPLIES
nigel1971
Grafter
Posts: 114
Thanks: 2
Registered: 20-05-2014

Re: Router keeps losing connection several times a day

If it's the Hub One i agree, that's why i need to buy a better one but not got my answer yet.

Plusnet Help Team
Plusnet Help Team
Posts: 5,324
Thanks: 486
Fixes: 179
Registered: 01-01-2012

Re: Router keeps losing connection several times a day

Sorry to hear you're having issues with your connection.

Our tests are showing a potential issue so we'd recommend raising this here

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team