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Router keeps flashing orange

FIXED
Janeeziboy8912
Newbie
Posts: 1
Registered: 17-02-2018

Router keeps flashing orange

Anyone else had a problem with there broadband router flashing orange all afternoon, this has happend the past few days for a few hours, but today seems to be all day. I’ve tried to contact customer services but web chat is constantly busy and unavailable
2 REPLIES
BrightonRock
Pro
Posts: 282
Thanks: 83
Fixes: 6
Registered: 09-04-2016

Re: Router keeps flashing orange

Fix

Welcome to the forum @Janeeziboy8912

I would be inclined to run through the checks at https://www.plus.net/help/broadband/connection-troubleshooting/ and then report a fault at https://www.plus.net/apps/kbdfaults

It takes a bit of your time but makes Plusnet aware of your problem, makes them look at it, and gets the problem into the queue for action. And avoids the issues with chat and the phone.

 
newagetraveller
Aspiring Pro
Posts: 446
Thanks: 53
Registered: 03-08-2012

Re: Router keeps flashing orange

Not when this "A fatal website error 'Mvc_HttpVariableNameConflictException' occured, please try later." appears using the fault reporting link.

They hide it well too.

Three mobile, 1,2,3, PAYG. https://www.three.co.uk/Store/SIM/Pay_As_You_Go