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Router keeps disconnecting

Bobafan86
Interested
Posts: 2
Thanks: 1
Registered: ‎24-07-2021

Router keeps disconnecting

Hi, I’ve looked through different forums and taking the advice but my router seems to be playing up. Since yesterday the router keeps disconnecting from blue light to flashing orange and this is happening every so often. I’ve done all the basic things to rectify this but seem to be having the same issues. Any advice would be appreciated or if Plusnet themselves can check any problems, that would be even better. Cheers.
1 REPLY 1
TheMightyAJ
Plusnet Help Team
Plusnet Help Team
Posts: 2,140
Thanks: 304
Fixes: 111
Registered: ‎26-03-2018

Re: Router keeps disconnecting

Hi @Bobafan86,

I'm sorry to hear that you're experiencing these issues. What troubleshooting steps have you been able to carry out so far? Ideally we'd like to connect the router up to the test socket for a few days to see if this stabilizes the connection. There's a guide on this here.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team