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Router keeps disconnecting

RHume
Newbie
Posts: 5
Registered: ‎09-09-2017

Router keeps disconnecting

‎09-09-2017 8:15 AM - edited ‎09-09-2017 8:18 AM

Been just over 2 weeks since we changed from BT to fibre broadband with Plusnet. Our signal was ok initially, however, in the last 24 hours our router keeps disconnecting itself.
Can anyone help, please?
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MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,907
Thanks: 1,525
Fixes: 479
Registered: ‎01-01-2012

Re: Router keeps disconnecting

‎11-09-2017 3:47 PM

Sorry to hear that.

I'd recommend raising a fault here so we can look into this.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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