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Router issues

Highlighted
Hooked
Posts: 6
Registered: ‎24-11-2017

Router issues

Not sure where to post this but every 2 to 3 days I'm having to reset the router as the speed and signal drop off, it's fine again once reset but the same problem again a few days later, any ideas?
1 REPLY 1
Highlighted
Rising Star
Posts: 74
Thanks: 20
Fixes: 2
Registered: ‎20-04-2020

Re: Router issues

@liamj90 

Its possible you have a line fault. I am assuming you are using Ethernet cable to connect your computers to the router. If Wi-fi, you could be getting interference from some source.

I suggest trying the troubleshooting guides on the PlusNet site as a first step. To try and see if its an internal issue.  If you still get issues after doing the troubleshooting especially after being connected to the master socket then report as a fault so it can be investigated.